Informational Interviews
42 Step 4: Making Contact and Asking for the Interview
If you have trouble finding a target or cannot locate the necessary contact information to reach out directly, consider calling the company and asking to speak with your target or to be put in touch with someone you could interview for your project. If you decide to make the phone call, be prepared to have your call transferred to the person you are seeking and/or to leave a message for this individual.
A sample phone conversation could go something like this:
Student: Hi, my name is Amy Zufelt and I am a student at Western
Michigan University. I have an upcoming assignment to interview a
professional in my field. I am a marketing major, and I am
wondering if you could put me in touch with someone in your
marketing department who would be willing to assist me with my
assignment.
Company: Hmm. . . yes, I think Alicia Givens would be willing to
help you. She works in our marketing department.
Student: That’s great! Could you provide me with Alicia’s email
address so that I may reach out to her?
Again, you may be transferred to the person directly, so you should be prepared to ask for the interview at this time. The person may want you to ask them the questions while they are on the phone, so you should be prepared for this also, but remember it is always preferable to conduct your interview in person to have the best chance of creating a lasting personal connection. Saying something like, “I feel the interview would be more valuable in person, can we schedule a time to meet in person?” This will not only give you extra time to prepare for the interview but will increase the likelihood that the person will meet with you face-to-face. Practice numerous scenarios before making the phone call so you are prepared for all possibilities.
Once you have the email address of your target, or you have located them through LinkedIn’s messaging, you are ready to reach out to them and ask for the interview. Here are a few key details to remember when asking for the interview:
- Tell your target the reason for the interview. Most professionals want to help students, so letting them know this is for a class assignment will open doors for you. In fact, I encourage students who choose to conduct additional informational interviews to say it is for a class assignment, even if it isn’t.
- Remind your target of the connection you have. If you met your target in person, refer to the meeting. If you haven’t met them, mention any other connection that you have with them.
- Tell your target how long you think the interview will last. Ask for a reasonable amount of time, such as 15-20 minutes. Once the interview is in progress, if things are going well, it may last longer, but 15-20 minutes is a reasonable ask and it won’t require your target to lose a significant amount of valuable time.
- Ask for an in-person interview and offer to travel to them. Remember, this person is helping you so make it as easy as possible for them. Additionally, an in-person interview will not only increase your chances of creating a lasting personal connection, meeting your target at their office enables you to see their work environment, possibility get a tour of the facility, and/or have the opportunity to meet other people who work there who could also be valuable future connections.
- Provide a clear time frame for when you would like to conduct the interview. Be sure to let your target know that you would like to conduct this interview within the next week or two. It is important to set a time frame because without a deadline, this may be seen as not time sensitive and has the potential to get pushed down the professional’s time sensitive to-do list.
Sample Email/LinkedIn Message
Subject: Student interested in learning more about XYZ Company
Dear Ms. Johnson,
My name is Sam Jones and I’m a junior majoring in marketing at Western Michigan University. For a class project, I’m interviewing marketing professionals to learn more about my field. I would love to speak with you to learn more about your organization’s values, mission, and day-to-day environment.
I met you back in November when you were on WMU’s campus to present information on job opportunities at XYZ Company. I found your presentation to be very informative and I would love to learn more from you.
This 15-minute interview would provide invaluable insight that I could apply to my studies and future career. I’m happy to work around your schedule and can travel to your office at your convenience. Please let me know if you have any availability in the next couple weeks to spare 15 minutes to speak with me.
I look forward to hearing from you! Thank you for considering my request.
Sincerely,
Sam Jones
Junior, Marketing Major
Western Michigan University
Activity: Make Contact and Ask for the Interview
- Make a list of the numerous scenarios that could result from speaking with a general representative from the company by phone.
- Practice responding to each of the scenarios.
- Draft an email asking the target for an interview.
- Send an email or message to your target.
If You Don’t Hear Back
If you haven’t heard back from your target in three or four days, it is appropriate to reach out again via email or LinkedIn messaging to follow-up. Keep your message short and convey that you are still interested in meeting with them.
Sample Follow-Up Email or LinkedIn Message
Subject: Following Up on Meeting Request
Dear Ms. Johnson,
I wanted to follow up on the meeting request I sent you a few days ago. As I mentioned, I am a student at WMU, and I am very interested in learning more about the work you do with XYZ Company for a class assignment.
I understand you may be quite busy, but if you could find just 15 minutes for a meeting, I would greatly appreciate it, and I am happy to meet wherever is convenient for you.
Please let me know if there is a good time in the next week or two when we could touch base. I am flexible and happy to work around your schedule.
Thank you in advance for your consideration. I look forward to hearing from you.
Best regards,
Sam Jones
Junior, Marketing Major
Western Michigan University
If you still don’t hear anything after a few additional days, reach out to few more people on your list. Keep trying. It may take a bit, but even one interview can be life changing.